Some customers have allegedly shut down their accounts and returned POS machines associated with Moniepoint following controversial remarks by its CEO, Tosin Eniolorunda, regarding Nigeria’s workforce and talent quality.
The controversy gained traction after an X (formerly Twitter) user, @Cyzorosgatus, claimed that he and two friends had severed ties with the fintech platform in protest.
“The yeye MoniePoint that just yesterday I and 2 of my friends returned their yeye machine and closed our accounts with them.”
The viral post sparked widespread reactions on social media, with many users debating the impact of corporate leadership comments on customer trust and brand loyalty.
The user further criticized what he perceived as selfish attitudes from some individuals participating in the discussion, arguing that public figures should be mindful of how their statements may affect ordinary Nigerians.
“Some people are just selfish; as far as they have gained theirs, they can talk nonsense, and they don’t care if others will be harmed in the process.”
The backlash follows recent public debate surrounding Eniolorunda’s comments about challenges in finding highly skilled professionals in Nigeria who can meet international technical standards.
While some observers agree that Nigeria faces genuine workforce development challenges, others believe the comments were poorly framed and dismissive of local talent.
As discussions continue, the incident highlights the growing influence of public perception on fintech businesses and how executive statements can significantly shape customer sentiment.
Reactions to Moniepoint Account Closures and CEO Workforce Comments
In Support of the Boycott / Opposing CEO’s Remarks
“If business owners don’t speak with their money, these companies will keep disrespecting Nigerians.”
“Returning the POS machine is valid. Customers deserve brands that value local talent.”
“The CEO’s statement sounded condescending, like Nigerians are not good enough.”
“People are tired of elites insulting the same workforce that built their companies.”
“Closing accounts may seem small, but collective action sends a strong message.”
Opposing the Boycott / Supporting Moniepoint CEO
“He only stated facts about the talent gap; people are too emotional.”
“Returning your machine won’t solve Nigeria’s education and skill issues.”
“Moniepoint has created jobs and opportunities, so this backlash feels excessive.”
“Business leaders should be allowed to discuss workforce challenges honestly.”
“Many global companies face hiring problems too; this shouldn’t be turned into unnecessary outrage.”
Neutral Reactions
“Both sides have points—the talent gap exists, but delivery matters.”
“This situation shows how sensitive Nigerians are to leadership comments.”
“Moniepoint should probably clarify the CEO’s statement to reduce tension.”
“Customers have every right to leave, but broader workforce issues remain.”
“The conversation should focus on improving skills rather than online fights.”
See below;
Published by Ejoh Caleb
