A Nigerian man has sparked concern online after sharing his experience with a Point of Sale (POS) operator who allegedly denied a completed transaction despite his account being debited.
According to his account, the incident happened when he attempted to withdraw ₦10,000 from a POS agent. He was told the total charge would be ₦10,200, which he agreed to before proceeding with the transaction.
He said he inserted his card, entered his PIN, and completed the process as directed. However, immediately after the transaction, the agent reportedly removed his card and claimed the transfer had failed due to network issues.
“She said, ‘e no go, na network,’” he recounted.
Shortly after, the man checked his bank account and discovered that the ₦10,000 had already been deducted. When he confronted the agent with proof of the debit, he said she insisted the transaction did not go through and raised her voice, attracting attention from people around.
He further explained that the situation escalated as bystanders began to suspect he was trying to defraud the agent.
“I just stood there, not even knowing what to do next,” he said.
After about 10 minutes of back-and-forth, the POS agent eventually handed over the cash, though the man said no apology was offered.
The incident has since triggered discussions online, with many users expressing concern over the growing reports of similar disputes involving POS operators and customers.
Published by Ejoh Caleb
